FAQ

1. What should the wxh and dpi be for the best quality images?
Find an image that is at least 1,500 x 4,500 pixels (3000 x 9000 pixels is better) and high resolution (150 dpi is ideal). The higher the quality of the picture, the better the effect of the product.

2. What payment methods do you support?
Currently, we only support PayPal payments.

3. How long will it take to receive your dakimakura?
The average delivery time is 15-25 working days. Delivery times may vary among different countries.

4. How to check the status of an order？
We will process and ship out your order 2 to 3 working days after receiving your payment.
A shipping notice email will also been sent to you once the order shipped out so you can check the status of the order anytime you want.

5. How much is the shipping fee?
Free shipping on All Orders!
If you want it arrive as fast as possible, please contact with us for the DHL express.

6. How to wash?

1. Remove the dakimakura cover from pillow body.

2. Fill the wash basin/sink/tub with COLD water, dump in the detergent.

3. Immerse the dakimakura in the cold water, get it nice and soapy! GENTLY brush it with a little toothbrush. If there is any dirt or spots on it

4. Let it soak for about 20 minutes.

5. Dump the water, rinse the dakimakura well and wring it dry as best you can.

6. Hang it up to dry for 8-12 hours.

7. Your dakimakura should now be clean! Enjoy!

7. What can i do if i found no results of the anime characters i want to buy?
Please contact us with the character and anime name if possible. We will check out our design resource gallery and update the products you want.

8. What if i don't like the design of one side on the dakimakura case?
Don't worry, you can leave us a message and indicate that you want one side blank for your dakimakura.
Or you can choose two design from different dakimakura, we will combine them to form a new dakimakura only for you.

9. Do you provide wholesale services?
Yes, we provide wholesale services. Drop us an email for a discussion.